Support
Email hello@biblegamify.com. We usually reply within 2 working days.
Please tell us your device (e.g. iPhone 15, Samsung A54), its system version, and what happened.
Common questions
Where is my child's progress saved?
Only on your phone or tablet. There are no accounts and nothing is uploaded. Each player's stars, coins, cards and badges are saved automatically after every game.
We got a new phone. Can we keep our progress?
Yes, if your device backup is turned on: iCloud Backup on iPhone and iPad, or Google backup on Android. Restore the backup onto the new device and the app's progress comes with it. Because we never receive your data, we can't restore it for you.
How do I add another child or switch players?
Open Settings (the gear on the map) and tap Switch player. Up to 4 players can share one device, each with their own progress and age group.
How do I open the Parent area?
Go to Settings โ Parents and answer the grown-ups' question. There you can see what each child has learned (stories, memory verses, quiz accuracy, time played), change their age group, turn read-aloud on or off, reset progress or delete a player.
What do the age groups change?
Little ones (4โ7): larger text, more time, no quiz timer, read-aloud on, one memory-verse round.
Kids (8โ12): the standard game.
Teens & adults (13+): a little faster, a little harder.
The narrator voice doesn't play.
Check that Read aloud is on (Settings, or in the Parent area), that the device isn't on silent or mute, and that the volume is up. Tap the ๐ button on any story page to replay a line.
Is it free? What is the Family Pass?
The first 3 stories are free forever, for one player. The optional Family Pass unlocks every story (and each new story pack) for up to 4 players: monthly, yearly (with a free trial where offered) or a one-time lifetime purchase. Only grown-ups can buy it: go to Settings โ Parents, answer the grown-ups' question, and tap Unlock all stories. There are no ads, and coins and Blessings are never sold.
How do I restore my Family Pass on a new device or after reinstalling?
Sign in with the same Apple ID or Google account, open Settings โ Parents โ Family Pass and tap Restore purchases.
How do I cancel or change my subscription?
On iPhone or iPad: Settings โ [your name] โ Subscriptions. On Android: Google Play โ Profile โ Payments & subscriptions โ Subscriptions. You can also tap Manage subscription on the Family Pass screen. Cancel at least 24 hours before renewal to avoid the next charge. Refunds are handled by Apple or Google.
Does it need the internet?
No. Everything, including the narration, is inside the app, so it works on a plane, in the car, or anywhere.
Which Bible translation is used?
The World English Bible (WEB), a modern public-domain translation. Stories are retold in simple words with the Bible reference shown, and memory verses are quoted from the WEB.
I found a mistake or have an idea for a story.
We'd love to hear it. Email hello@biblegamify.com with the story name and what you noticed.
Privacy
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